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Customer Challenge

The client wanted to introduce a new generation of beverage dispensers for offices and public spaces. Traditional machines relied on liquid syrup, which was costly to transport, had a shorter shelf life, and required complex cleaning. The challenge was to develop a system that could deliver consistent taste and quality using powdered flavoring, while reducing operational costs and environmental impact.

Result

The client successfully launched the new dispenser model, achieving:

40% reduction in logistics costs due to lighter and more compact powder packaging.
Extended product shelf life, minimizing waste.
Improved sustainability, with lower CO₂ emissions from transport.
Positive feedback from end-users on taste consistency and ease of use.

Applied Technology

Powder Dispensing Mechanism: Engineered for precise dosing and minimal residue.
Smart IoT Sensors: For monitoring water quality, powder levels, and machine health.
Cloud-Based Dashboard: Enabling predictive maintenance and usage analytics.
Energy-Efficient Heating/Cooling System: Optimized for minimal power consumption.

TSG Contribution

TSG partnered with the client to design and implement the new dispenser concept. We provided expertise in mechanical engineering, IoT integration, and user experience design. Our team developed a prototype that accurately mixes powder with water, ensuring precise flavor dosing and easy maintenance. We also integrated smart sensors for real-time monitoring of usage and inventory.